Privacy Policy

1. Introduction

This Privacy Policy explains how NOVAKOV LTD ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website https://timelessdriveusa.com and use our services. Please read this privacy policy carefully. By using the Service, you consent to the data practices described in this policy.

We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This policy outlines our practices concerning the data we collect from users of our classic and exotic car marketplace.

2. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically:

2.1 Information You Provide

• Account Information: Name, email address, password, phone number
• Profile Information: Profile picture, dealer information, business details
• Listing Information: Vehicle details, descriptions, photographs, pricing
• Transaction Data: Purchase history, payment information (processed securely through our payment partners)
• Communications: Messages exchanged with other users, inquiries, support requests
• Identity Verification: Documentation provided for seller verification

2.2 Automatically Collected Information

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, search queries
• Location Data: Approximate location based on IP address
• Cookies and Tracking: Information collected via cookies and similar technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: Operate, maintain, and improve our marketplace platform
• Process Transactions: Facilitate purchases, payments, and communications between buyers and sellers
• Account Management: Create and manage your account, verify identity
• Communications: Send service-related notices, updates, and promotional materials (with your consent)
• Customer Support: Respond to inquiries and resolve issues
• Security: Detect and prevent fraud, abuse, and security incidents
• Legal Compliance: Comply with legal obligations and enforce our terms
• Analytics: Analyze usage patterns to improve user experience
• Personalization: Customize content and recommendations based on your interests

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) and UK, we process your personal data based on:

• Contract Performance: Processing necessary to fulfill our contractual obligations to you
• Legitimate Interests: Processing necessary for our legitimate business interests, such as fraud prevention and platform improvement
• Consent: Where you have given explicit consent for specific processing activities
• Legal Obligations: Processing necessary to comply with legal requirements

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Other Users: Your public profile, listings, and reviews are visible to other users
• Service Providers: Third-party vendors who assist us (payment processors, hosting, analytics, customer support)
• Business Partners: Trusted partners for shipping, escrow, or vehicle inspection services
• Legal Requirements: When required by law, court order, or government request
• Safety and Rights: To protect the safety, rights, or property of NOVAKOV LTD, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

6. International Data Transfers

NOVAKOV LTD is registered in England and Wales. Your information may be transferred to and processed in countries other than your own, including the United States, where our servers and service providers may be located.

When we transfer data outside the EEA/UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or transfers to countries with adequate data protection laws.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations (e.g., tax records, transaction history)
• Resolve disputes and enforce our agreements
• Protect against fraud and abuse

When data is no longer needed, we securely delete or anonymize it. Listing data may be retained in anonymized form for analytics purposes.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Restriction: Request restriction of processing in certain circumstances
• Data Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests or for direct marketing
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at support@timelessdriveusa.com. We will respond to your request within 30 days.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. These technologies help us:

• Keep you signed in to your account
• Remember your preferences and settings
• Understand how you use our website
• Improve our services and user experience
• Provide targeted advertising

For more information, please see our Cookie Policy.

11. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before providing any personal information.

Third-party services we may use include payment processors, analytics providers, and advertising networks.

12. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18 without parental consent, we will take steps to delete that information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also notify you by email. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

14. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with a supervisory authority. For users in the UK, this is the Information Commissioner's Office (ICO).