Frequently Asked Questions

Find quick answers to common questions

Browse our inventory, find a vehicle you love, and either make an offer or participate in the auction. Once your offer is accepted or you win the auction, you'll complete payment through our secure escrow service. The vehicle will be shipped to you, and funds are released to the seller once you confirm receipt.
Yes! Every purchase is protected by our Buyer Protection program. If the vehicle doesn't match the listing description, you can file a claim within 7 days of delivery. We'll work with you to resolve the issue, including full refunds when applicable.
Yes, we encourage pre-purchase inspections. You can arrange for a third-party inspection at your expense before finalizing the purchase. Many sellers are happy to accommodate inspections or provide additional photos and videos upon request.
Buyers pay a 5% buyer's premium on the final sale price, with a minimum of $250 and maximum of $5,000. This fee covers our escrow service, buyer protection, and platform support.
Our escrow service protects both buyers and sellers. When a purchase is made, the buyer's payment is held securely by our escrow partner. Once the buyer confirms receipt and satisfaction with the vehicle, funds are released to the seller. This ensures safe transactions for everyone.
We accept bank wire transfers for all transactions. This ensures secure, traceable payments for high-value vehicle purchases. Payment instructions are provided once a sale is confirmed.
Once payment is confirmed, you can arrange shipping through our trusted transport partners or choose your own carrier. We provide quotes from vetted enclosed transport companies. Typical delivery takes 7-14 days depending on distance.
Yes! Local pickup can be arranged with the seller. Simply coordinate through our messaging system after the sale is complete. You'll still benefit from our buyer protection during the inspection period.
Yes, all shipments through our partner carriers include full coverage insurance. The vehicle is protected from pickup to delivery. Additional coverage can be purchased for high-value vehicles if desired.
Create an account, click 'Sell Your Vehicle', and fill out our listing form. Include detailed photos, vehicle history, and documentation. Our team reviews every listing for quality before it goes live.
Listing on TimelessDrive is free. We only charge a success fee when your vehicle sells - typically 3-5% of the final sale price depending on the sale method and vehicle value.
Selling times vary based on the vehicle, price, and market demand. Well-priced vehicles with detailed listings and quality photos typically sell within 2-4 weeks. Our team can provide pricing guidance to help maximize your chances.

Still have questions?

Our support team is here to help

Contact Support