Every purchase on TimelessDrive is backed by our comprehensive Buyer Protection program. Shop with confidence knowing you're covered.
Full week to thoroughly inspect your vehicle after delivery before funds are released to the seller.
If the vehicle significantly differs from the listing, you're covered for a full refund.
Your payment is held safely until you confirm satisfaction with the vehicle.
Our team mediates any issues between buyers and sellers to reach fair resolutions.
From the moment your vehicle is delivered, you have a full 7 days to thoroughly inspect it and ensure it matches the listing description.
During this time, your payment remains safely in escrow. If you discover any significant issues that weren't disclosed, you can file a claim for resolution before any funds are released to the seller.
If you need to use our Buyer Protection, here's how the process works
Take clear photos and videos of the problem. Note specific discrepancies from the listing.
Submit your claim through our platform within 7 days of delivery with all documentation.
Our team reviews your claim and may request additional information from both parties.
We work to reach a fair resolution, which may include partial refund, full refund, or repair coverage.
When you use our vetted transport partners, your vehicle is fully insured during transit. Any damage that occurs during shipping is covered by the carrier's insurance.
We recommend documenting the vehicle's condition before pickup with photos and video. Upon delivery, inspect the vehicle with the driver present and note any new damage on the Bill of Lading.
Every purchase on TimelessDrive is protected. Start browsing our inventory today.